Always becoming is an important mantra of today’s business culture. A relaxed or indifferent approach to change will often result in a business being less competitive as well as less productive. Successful businesses focus on what you need to be to compete 2-3 years from now. We help clients evaluate their people and systems in order to develop initiatives to create predictable successful outcomes. Different businesses have different needs, with a unique history, market and composition. We start our process with understanding the uniqueness of each business.
Ultimately, a company’s success depends on its response to the market. The effectiveness of the response – business performance and change management – is determined by how well these 10 Critical elements are embraced:
Element 1: Leadership Team
The collaboration and joint focus of functional leaders that collectively monitor the disciplined approach required for managing change.
Element 2: Strategy
The development of strategies and goals that enable the organization to achieve and fulfill its vision.
Element 3: Action Plan
The change management tool that addresses implementation of related improvement projects. Avoid being too dispersed; focus on the important few, then add new projects as the most important are accomplished.
Element 4: Organization Plan
Form follows function – Identify the key functions and management structure that enables the business to work.
Element 5: Key Functions and Systems
Identify the critical functions upon which the success of the enterprise depends (i.e., sales, manufacturing, engineering, quality, safety, HR components (benefits, compensation & incentives, etc.) Then, identify the top 3-5 systems that drive or enable the key functions.
Element 6: Key Metrics & Scorecard
To manage effectively you need measures. Identify the key metrics that drive the success of the company, then create a scorecard that enables management-focus on the key performance areas.
Element 7: Performance Agreements
People management – Results, Accountabilities, and Competencies for the players who make the business work. Clarity of expectations, reviewed regularly with feedback, supports effective performance.
Element 8: One-on-One Performance Meetings
The heart of the overall Performance Management System that orchestrates all of the Elements toward achieving top performance. Regular One-on-One meetings support high-performance relationships, clarity of direction, communication, feed-back, mentoring and coaching.
Element 9: Business Knowledge
The body of knowledge to enable manager-leaders to effectively guide people, improve systems, create and serve customers while achieving financial goals.
Element 10: Continuous Improvement
Continuous review of elements to achieve highest level (continually improving) performance. Process Improvement Teams are initiated to assure continual employee participation in the overall commitment to “keep getting better.”
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